Terms & Conditions

The consumer has the right to give a written notice to the merchandiser that he drops the order, without penalties and without invoking a reason, within 10 working days from receiving the product, and in case of service provisions, from the conclusion of the contract.

Terms and Conditions

Accessing, visiting, using or purchasing products displayed on www.airsoft.ro website implies the acceptance of the terms and conditions listed below:

Privacy
SC ODESCO SNACK SRL complies with applicable laws on data privacy ; www.airsoft.ro and SC ODESCO SNACK SRL commit to not transmit personal data of site users to third parties and only use it in order to establish contact with its customers and to inform them on issues related to the operation of the website, offer and company policy; www.airsoft.ro and SC ODESCO SNACK SRL do not encourage spam, do not provide your contact details to third parties (individuals or companies), do not sell, offer, nor exchange e-mail addresses obtained through this site, do not disclose your e-mail to other persons accessing this website, without your explicit consent. Any user who has explicitly provided his email address on the www.airsoft.ro website can choose to have it removed from the www.airsoft.ro database. To delete the information provided by you from the database, it is enough to contact us and request it by phone, fax or e- mail.

Deliveries
Deliveries may vary depending on destination, weight and size of the package. Delivery tariffs are set by the courier companies and can be paid at the destination (by the client) or at the expedition (in which case the shipping costs will be added to the invoice value; this method has the advantage of reducing transport costs according to contracts concluded between SC ODESCO SNACK SRL and partner courier companies). SC SNACK ODESCO SRL does not independently set and the transportation costs and is not entitled to these amounts.

Litigation
For any conflict between SC SNACK ODESCO SRL and its clients, a friendly settlement will be sought. If this is not possible, the dispute shall be settled by the court in whose territorial jurisdiction the headquarters of SC SNACK ODESCO SRL are.

Data that must be considered when returning the ordered products:

Products purchased remotely can be returned according to O.G. 130/2000. Consumers have the right to give a written notice to the merchandiser waive that he drops the order without penalty and without giving any reason, within 10 days after receiving the product or in the case of services provisions, from the conclusion of the contract.

• The value of the delivery of the products to SC SNACK ODESCO LLC shall be borne by the customer
• Products must be in good condition, not used or worn; these must be returned in the original package without being damaged (scotch tape glued directly on the box or with dents).
• In case the products are sealed, it must not be opened - the product must be returned sealed. The status of the purchased products must be the same as on their purchase / receipt. Any existing signs of wear on the package / product incur the cancellation of the right of return.
• In the case of all perishable materials / consumable items, their use (even if only once) does not allow their return.
• Reimbursement of the value will be within 30 days from the moment of returning the product.

Exceptions to take-back: products acquired by legal persons, products brought ​​on special order (not usually in our stock), consumable items and used products.

A product is considered used when:

• The product or the packaging shows signs of wear (physical changes, dents, chips, scratching, etc.)

Products in non-compliance:

• Products that do not comply with the specifications from the website from the moment of the shipment of your order can be returned without involving additional costs from the client, after a written notice stating the nature of the lack of compliance. The customer may request the return of the value of the product or replacement with another one. If SC ODESCO SNACK SRL cannot replace the product with a compliant one, the purchase price will be returned.
• If the non-compliant product can be brought into compliance by the employees of SC ODESCO SNACK SRL, the cost of this operation and servicing will be covered by the above named company!

Items received defective:
• If the goods received are non-functional or have manufacturing defects, they make the object of the warranty specific to each product!

Decree 130 of 2000
The right of unilateral termination of the contract

Section 7

1. The consumer has the right to cancel the distance contract within 10 days without penalty and without giving any reason. The only charge that may devolve ​​to the consumer is the direct cost of returning the goods. The 10 days term provided for the exercise of this right begins:
a) For products, from the date of their receipt by the consumer, if the provisions from Section 4 have been respected;
b) For services, from the date of concluding the contract or after concluding the contract, from the day when all the obligations stipulated in Section 4 have been met, provided that the delay does not exceed 90 days.
2. If the merchandiser fails to convey to the consumer the information mentioned in Section 4, deadline for unilateral cancelation is 90 days and starts:
a) For products, from the date of their receipt by the customer;
b) For services, from the concluding of the contract.
3. If during the 90 days, the information mentioned in Section 4 is provided to the customer, the deadline of 10 days for unilateral cancellation starts from that point.

Section 8. - In case of exercise of the right of unilateral cancellation according to the terms of Section 7, the merchandiser has the obligation to refund the amounts paid by the customer without requesting to him the afferent costs necessary to refund the amounts. The refund is done within a maximum of 30 days from the date of the unilateral cancellation of the contract.

Section 9 . - In case that the product or service under the remote contract, the merchant credits the consumer, either directly or under an agreement concluded with a third party merchant, with the unilateral cancellation of the remote contract, the contract of credit granting is terminated by rights, without penalties for the consumer.
Article 10 . - The consumer cannot unilaterally terminate the following types of contracts, unless the parties agree otherwise:
a) contracts for services provision whose performance has begun , with the consumer's agreement, before the expiry of the 10 working days referred to in Section 7, paragraph ( 1 )
b ) contracts for the provision of goods or services whose price depends on fluctuations in the financial market which cannot be controlled by the trader
c ) contracts for the provision of goods made to the consumer's specifications or of distinctly personalized products, as well as those which, by their nature, cannot be returned or are liable to deterioration or damaging.
d ) contracts for the provision of audio or video recordings or computer software if they have been unsealed by the consumer
e) contracts for the provision of newspapers, periodicals and magazines
f ) contracts for gaming and lottery services.